Privacy Policy

1. Data controller

The website canadaiptv4k.com (the "Site") is published by the IPTV Canada Editorial Team, located at Adeen Court, 504 Albany Way NW, Edmonton, AB T6V 0L2, Canada, and reachable by email at contact@canadaiptv4k.com. The publisher of the Site is responsible for the processing of personal information.

2. Information we collect

We only collect the information needed to operate our services and handle your requests:

• Identification and contact information: first and last name, email address, phone number or messaging ID (e.g. WhatsApp) that you provide when placing an order or requesting information.
• Order information: type and length of the subscription you choose, and the history of communications related to your request.
• Technical information: IP address, browser type, pages viewed and browsing data, collected automatically for audience measurement and security purposes.

We do not collect sensitive information and never ask for information that is not needed to provide the service.

3. Purposes of collection

Your information is used to: process your orders and activate your subscription; answer your questions and provide support; send you the login details for your IPTV service; improve the Site and its content; and comply with our legal obligations.

4. Legal basis for processing

We process your information on the basis of performing the contract (providing the service you request), your consent (for certain cookies and communications), our legitimate interest (security and improvement of the Site), and compliance with our legal obligations.

5. Sharing of information

We do not sell your personal information. It may only be shared with technical service providers strictly necessary to operate the service (hosting, messaging, payment processing), who are bound by confidentiality, or where required by law in response to a request from the competent authorities.

6. Cookies

The Site uses cookies to function properly, measure audience and, where applicable, improve your experience. You can set your browser at any time to refuse cookies or to warn you when they are placed. Refusing certain cookies may limit some features of the Site.

7. Retention period

Your information is kept for as long as necessary for the purposes described above, then archived or deleted in accordance with applicable legal time limits. Order-related information is kept for the time required for customer follow-up and any accounting obligations.

8. Security

We take reasonable technical and organizational measures to protect your information against loss, unauthorized access or disclosure. However, since no transmission over the internet is completely secure, we cannot guarantee absolute security.

9. Your rights

In accordance with applicable law (including Quebec's Act respecting the protection of personal information in the private sector and Canada's PIPEDA), you have the right to access and correct your information, to withdraw your consent and, in certain cases, to have your information deleted. To exercise these rights, contact us at contact@canadaiptv4k.com.

10. Changes to this policy

We may change this policy at any time to reflect changes to the Site or to the law. The version in force is the one published on this page, with its last updated date.

11. Contact